Terms of service

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website operated by us, including all related pages, features, products, and services (collectively, the “Service”). By browsing, accessing, registering, or placing an order on our Site, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Returns & Exchanges Policy. If you do not agree with any part of these Terms, please do not use our website or services.

1. General Eligibility

This website and its services are available only to users who are18 years of age or older, or minors who have obtained consent from their legal guardians. You confirm that all information you submit on our Site is true, accurate, complete, and up-to-date. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe users violate these Terms or applicable laws.

2. Account Registration & User Responsibilities

You may create a personal account on our Site for easier order management and future shopping. You are fully responsible for maintaining the confidentiality of your account login credentials, including your username and password. You agree to accept full responsibility for all activities, orders, and actions that occur under your account.

You agree to notify us immediately of any unauthorized account access, security breach, or suspicious activity. We will not be liable for any loss or damage arising from unauthorized account use caused by your failure to protect your account information.

3. Product Information & Pricing

We strive to display accurate product descriptions, sizes, colors, images, and pricing information on our Site. However, slight color differences may occur due to different device screen displays, lighting conditions, and manual shooting angles. Such minor variations do not constitute product defects or valid reasons for return or exchange.

All listed prices on the website are final prices (excluding import duties, taxes, and local handling fees incurred in your destination country). We reserve the right to adjust product prices, update product information, or discontinue any products at any time without prior notice. In case of accidental incorrect pricing or information errors, we reserve the right to cancel relevant orders before shipment, even if the order has been confirmed.

4. Order Acceptance & Payment Terms

When you place an order on our Site, your order constitutes an offer to purchase our products. We reserve the right to accept or decline any order for any reason, including but not limited to inventory shortages, information errors, suspected fraudulent transactions, or policy violations.

You agree to provide valid and complete billing and shipping information and authorize us to charge your selected payment method for all ordered products. All completed transactions are final once confirmed. If your payment fails, is pending, or is disputed improperly, we have the right to suspend or cancel your order.

5. Shipping, Returns & Exchanges

All shipping delivery times, shipping methods, and related rules are subject to our official Shipping Policy. All return and exchange procedures, eligibility requirements, and restrictions are governed by our officialReturns & Exchanges Policy.

No unreasonable returns or exchanges are accepted for personal preference issues. Only quality defective items, damaged items upon arrival, or items shipped in error are eligible for after-sales service in accordance with our store rules.

6. Prohibited User Conduct

You agree not to:

· Use our website for any illegal, unauthorized, fraudulent, or harmful purposes;

· Attack, interfere, disrupt, or damage the normal operation of our website, server, or system;

· Use bots, crawlers, scraping tools, or automated programs to copy data, refresh pages, or place bulk orders;

· Upload viruses, malicious code, spam, or harmful content to our Site;

· Impersonate other users or provide false personal information;

· Violate local laws, international trade regulations, or third-party rights while using our services.

We reserve the right to suspend or permanently terminate your account and refuse future services if you engage in any prohibited behavior.

7. Intellectual Property Rights

All content on this website, including but not limited to texts, product images, videos, logos, graphic designs, code, layout, and copywriting, is the exclusive intellectual property of our store. All rights are reserved.

You may not copy, reproduce, distribute, modify, resell, repost, or commercially use any content from our Site without our explicit written authorization. Unauthorized infringement of our intellectual property rights will result in account termination and corresponding legal liabilities.

8. Third-Party Links & Services

Our website may contain links to third-party websites for user convenience. We do not own, control, or operate these external platforms. We are not responsible for the content, privacy policies, terms of service, or service quality of any third-party websites. Your access to third-party links is at your own risk.

9. Disclaimer of Liability

Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, either expressed or implied. We do not guarantee that the website will operate uninterrupted, error-free, or completely secure at all times.

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to economic loss, data loss, and personal inconvenience.

10. Policy Amendments

We reserve the right to update, revise, or modify these Terms of Service at any time without prior notice. Any revised terms will take effect immediately after being published on our official website. Your continued use of the Site after updates constitute your acceptance of the new Terms.

11. Severance Clause

If any clause of these Terms is found invalid, illegal, or unenforceable by relevant judicial authority, the remaining clauses shall remain in full force and effect and continue to be legally binding on both parties.

12. Governing Law & Dispute Resolution

These Terms of Service shall be governed and interpreted in accordance with applicable international e-commerce laws. In the event of any dispute arising from the use of our website, both parties shall first resolve the issue through friendly negotiation. If negotiation fails, disputes shall be settled through legal resolution in the applicable jurisdiction.

13. Contact Us

If you have any questions, comments, or inquiries regarding these Terms of Service, please contact our customer support team via email:

Email: Saraana-Official@outlook.com